Frequently Asked Questions
Product & Custom Solutions
What types of microphones and audio equipment do you offer?
VOXFULL specializes in microphones, wireless systems, mixers, amplifier, speaker and customized podcast bundles for education, performance, and content creation.
Do you offer OEM/ODM services?
Yes, we provide full OEM & light ODM solutions for audio products. We support flexible customization from color and packaging to capsule selection and circuit tuning.
Can I request custom branding or packaging for the products?
Absolutely! For bulk orders or brand collaborations, we offer logo customization, color options, and packaging design. Please contact our team for MOQ and lead time.
What is your typical production lead time?
For stock items: 3–5 days. For OEM/ODM projects: 15–35 days depending on complexity and order quantity.
Ordering & Shipping
How do I place an order on your website?
Simply add items to your cart and proceed to checkout. For bulk orders or project-based solutions, please contact us via the “Contact” page or request a quote.
What shipping methods do you offer?
We provide door-to-door (DDP), express (DHL/UPS/FedEx), air cargo, and sea freight options. Shipping time varies from 3 to 35 days depending on the destination and method.
What payment methods do you accept?
We accept PayPal, credit cards, wire transfers (T/T), and secure B2B payment channels.
Discounts & Promotions
Do you offer any discounts for bulk or wholesale purchases?
Yes! We have tiered pricing for B2B, education, and institutional buyers. Contact us to discuss your volume and get a custom quote.
Is there a discount for first-time buyers or newsletter subscribers?
Yes. First-time customers can enjoy exclusive offers by signing up for our newsletter.
Do you offer seasonal promotions or special campaigns?
Yes, we run periodic sales events and special bundles. Keep an eye on our homepage and social media channels.
Agency & Partnership
I’m interested in becoming a distributor or regional agent. How can I apply?
Please visit our “Partner With Us” page or contact our business development team. We provide partner support, price protection, and marketing assets.
What kind of partners are you looking for?
We welcome audio distributors, e-commerce sellers, music educators, and industry influencers to join our partner program.
Do you provide exclusive rights for specific markets?
Yes, market exclusivity may be granted to qualified partners based on sales volume and local market strategy.
General Questions
Are VOXFULL products compatible with all devices?
Yes, most of our microphones and audio devices are plug-and-play and compatible with Windows, macOS, smartphones, and major recording equipment. Check product pages for specific compatibility notes.
What’s the difference between USB and XLR microphones?
USB microphones are ideal for plug-and-play users, especially content creators and streamers. XLR mics are preferred in professional studio and live setups for greater audio control.
Do your wireless systems work internationally?
Yes, our wireless microphones and IEM systems support multiple frequencies for different countries. Please refer to the product specs and check local regulations before use.
Can I track my order?
Yes, tracking information will be emailed once your order is shipped.
Do you ship globally?
We ship to most countries worldwide. If your location is not listed at checkout, feel free to contact us directly.
Do you support dropshipping or affiliate marketing?
We are open to select dropshipping and affiliate partnerships. Please contact us with your business background for further collaboration options.